View Categories

Collection not accessible

< 1 min read

If you have received a link to view an article but are met with the following screen this can be due to 2 reasons.

Either the user/s have sent a link to a personal library which only the sender is able to access.

Or they have sent a link to a shared library which you currently do not have access to.

To resolve this you will need to ask the sender to send another URL link to the desired article in a shared library that both you and them have access to.

If you are still unable to access the new link that they have sent you please let us know at support@papersapp.com.