Security Statement

We provide this overview so that you can better understand the security measures we’ve put in place to protect the information that you store using ReadCube Papers.

ISO/IEC 27001:2013 Certified

ReadCube Papers is covered by Digital Science’s Information Security and Privacy Management System that has been independently audited and certified to be in compliance with ISO/IEC 27001:2013 (Information Security Management System). You can find more information on the Digital Science website.

Secure Storage

ReadCube Papers uses Amazon Web App Hosting Services (AWS) for data storage. Amazon data centers feature a layered security model, including safeguards like professional security staff, detection systems, CCTV and sound alarms.

You can find more information about AWS's security at the AWS website.

Secure Transfers

Your files are sent to our servers over a secure channel (HTTPS) using 256-bit TLS (Transport Layer Security) encryption where supported, the standard for secure Internet network connections.

Your Data is Backed Up

Through AWS, ReadCube Papers keeps redundant backups of all data over multiple locations to prevent the remote possibility of data loss. To cover the unlikely event that this redundancy were to fail, we recommend you keep local copies of your important files on your personal computer.

Privacy

We take appropriate technical and organisational security measures to protect personal data from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure. Please see our Privacy Policy for details.

I think I've found a security exploit. Where do I report security concerns?

We take a number of measures to ensure that the data you store on ReadCube Papers is safe and secure. While we're very confident in our technology, we recognize that no system can guarantee data security with 100% certainty. For that reason, we will continue to make efforts to improve our security measures, and we will investigate any and all reported security issues concerning ReadCube Papers. For a direct line to our security experts, report security issues to security@readcube.com.

For more information about the security measures we have in place, please email us at support@readcube.com.

Last Modified: March 23, 2023